Metal Mouth Message Board

Hi tarheel. Just so you are aware, ISO means nothing more than the office has a document for everything they do. It doesn't mean it is right, it just means that they have a documented procedure that they are "suppose" to follow. Be VERY caution relying on this as the basis for "They are very good, they are ISO certified". Since you can't ISO what is done in every ones mouth, it must only refer to the paperwork trails for supplies, billing, etc.

Thanks, AttaGirl. I am still learning about such things, and think that erring on the side of caution is wise.
I'll post back about my experience upon return!
Tarheel