Back in spring of 2013, I'd say about May, my dentist recommended I got braces. I wanted invisalign as I was very self conscious back then (and still am to an extent). He recommended me to an orthodist, so I went there, and got the invisalign, everything started off okay. I was told I'd be in treatment for 18 months.
I have 52 upper trays, 21 lowers (and 31 passive lowers). I was given an elastic on the left side of my mouth to correct an overbite. 18 attachments. Everything was good until summer of 2014.
My orthodontist passed away. It was unexpected for the most part, but he had heart problems. Everyone was very sad. I didn't know him much but he knew what he was doing and he was a good guy.
There was a little bit of chaos after that. The assistances lost their way, and went from very sweet people to downright nasty. A new head ortho was brought in, someone I can barely understand because his accent is so thick.
Well, around this time, my upper trays on the left side stopped fitting right. I was told to rewear a tray for another MONTH. Which I did. When I went back, it still wasn't fitting right. An assistant yelled at me that I wasn't wearing the trays enough, even though they were very obviously yellow from so much use and they even had scuff marks on them where my teeth touched from friction over so much time. She told me one of my dogs must of gotten them because she didn't see how that could have been from me. So basically she called me a liar.
Anyways, after that, the head or tho and the assistants got confused because they couldn't figure out why I had elastics. They looked through all of my paperwork and couldn't figure out why I even had them. So they told me to stop wearing them, but left the hooks on.
A few months later, with the trays still not fitting right, I was told to star wearing the rubber bands again because maybe that's why the trays didn't fit. Then I was told to stop it again because the trays didn't fit because the teeth were.moving too fast because of the rubber band a because I was being too good about wearing them (remember this was after they called me a liar about wearing the trays enough).
So I haven't been wearing the rubber bands since then, even though the hooks are still there and all of my trays have been cut to fit around the hook. I'm currently on tray 32 of 52, and go back to see my ortho tomorrow. The trays are fitting better because I've been using my chewie like there's no tomorrow, but there's a noticeable gap where one tooth should meet the aligner.

Everything is so messed up. This spring, I will have been in invisalign for 2 years, when I was only told 18 motnhsx and I'm only 60% of the way through! I keep getting told to wear the trays for 3-6 weeks each. At this rate I'll NEVER finish. I'm giving up hope. Everything went so downhill. I used to like going to my ortho, everyone was nice. Now I DREAD it. All I do is get yelled for one thing and they give me a different reason each time I go for why the aligners aren't fitting but they won't do anything about it.
And last time I went, I was the first one to sign in, and like 5-7 people came in after me. They took everyone else first and me last. I waited like an hour. Turns out they messed up but didn't admit it till another patient even told them I should have gone first.
And one time, I misplaced one lower aligner. I had been in them about a year and a half at that point, and had NEVER made a mistake until then. At the beginning of my treatment my original ortho told me if I misplaced an aligner they could order one new tray for free. When I explained what happened to the assistant, she gave me the dirtiest look she could possibly have managed and went off about how now I may have to restart treatment because I lost my lower tray (which was passive!!)
That place has become so unprofessional I don't even know what to do anymore! Opinions? Advice? Im so upset. This can't be normal, can it? I want to give up...