I want to give up! (story included)

Discussions about treatment with invisible braces that use clear aligners, such as Invisalign, OrthoClear, the Red White and Blue system, etc.

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lauraes
Posts: 5
Joined: Sun Jan 25, 2015 12:24 pm

I want to give up! (story included)

#1 Post by lauraes »

Okay...well...this may be a long post.
Back in spring of 2013, I'd say about May, my dentist recommended I got braces. I wanted invisalign as I was very self conscious back then (and still am to an extent). He recommended me to an orthodist, so I went there, and got the invisalign, everything started off okay. I was told I'd be in treatment for 18 months.
I have 52 upper trays, 21 lowers (and 31 passive lowers). I was given an elastic on the left side of my mouth to correct an overbite. 18 attachments. Everything was good until summer of 2014.
My orthodontist passed away. It was unexpected for the most part, but he had heart problems. Everyone was very sad. I didn't know him much but he knew what he was doing and he was a good guy.
There was a little bit of chaos after that. The assistances lost their way, and went from very sweet people to downright nasty. A new head ortho was brought in, someone I can barely understand because his accent is so thick.
Well, around this time, my upper trays on the left side stopped fitting right. I was told to rewear a tray for another MONTH. Which I did. When I went back, it still wasn't fitting right. An assistant yelled at me that I wasn't wearing the trays enough, even though they were very obviously yellow from so much use and they even had scuff marks on them where my teeth touched from friction over so much time. She told me one of my dogs must of gotten them because she didn't see how that could have been from me. So basically she called me a liar.
Anyways, after that, the head or tho and the assistants got confused because they couldn't figure out why I had elastics. They looked through all of my paperwork and couldn't figure out why I even had them. So they told me to stop wearing them, but left the hooks on.
A few months later, with the trays still not fitting right, I was told to star wearing the rubber bands again because maybe that's why the trays didn't fit. Then I was told to stop it again because the trays didn't fit because the teeth were.moving too fast because of the rubber band a because I was being too good about wearing them (remember this was after they called me a liar about wearing the trays enough).
So I haven't been wearing the rubber bands since then, even though the hooks are still there and all of my trays have been cut to fit around the hook. I'm currently on tray 32 of 52, and go back to see my ortho tomorrow. The trays are fitting better because I've been using my chewie like there's no tomorrow, but there's a noticeable gap where one tooth should meet the aligner. :(
Everything is so messed up. This spring, I will have been in invisalign for 2 years, when I was only told 18 motnhsx and I'm only 60% of the way through! I keep getting told to wear the trays for 3-6 weeks each. At this rate I'll NEVER finish. I'm giving up hope. Everything went so downhill. I used to like going to my ortho, everyone was nice. Now I DREAD it. All I do is get yelled for one thing and they give me a different reason each time I go for why the aligners aren't fitting but they won't do anything about it.
And last time I went, I was the first one to sign in, and like 5-7 people came in after me. They took everyone else first and me last. I waited like an hour. Turns out they messed up but didn't admit it till another patient even told them I should have gone first.
And one time, I misplaced one lower aligner. I had been in them about a year and a half at that point, and had NEVER made a mistake until then. At the beginning of my treatment my original ortho told me if I misplaced an aligner they could order one new tray for free. When I explained what happened to the assistant, she gave me the dirtiest look she could possibly have managed and went off about how now I may have to restart treatment because I lost my lower tray (which was passive!!)
That place has become so unprofessional I don't even know what to do anymore! Opinions? Advice? Im so upset. This can't be normal, can it? I want to give up...

TheProfessor
Posts: 441
Joined: Thu Jun 19, 2014 9:03 pm

Re: I want to give up! (story included)

#2 Post by TheProfessor »

Sorry to hear that your treatment has gone downhill. It should be possible to do a mid-course correction if you can get the ortho to admit that they've messed up your treatment. If not, maybe you can push for a refund of half your treatment cost and move to a different ortho. You may have to threaten legal action, but it sounds like you would have a good case. At least consult some different orthos and see what they say about your treatment options. If I were you I would consider switching to braces.
Good luck!
Braces installed on March 25, 2014: Damon clears on top and metal on bottom.
I had braces for 25 months!

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lauraes
Posts: 5
Joined: Sun Jan 25, 2015 12:24 pm

Re: I want to give up! (story included)

#3 Post by lauraes »

I can't switch orthodontists and start over with traditional braces.
I'm 17, and in less than two years I'll be starting 8 years of college which will cost me roughly $200,000. My mom has been physically unable to work for about 10 years now and has been on disability ever since. My dad has been off of work (and getting no money) for about a month now due to having surgery thanks to a car accident (which cost us quite a bit of money to get our car fixed) and I have no idea when he's going to be allowed to work again. (Sorry if it sounds like I'm looking for sympathy, I'm not, I know things will start looking up eventually, I'm just trying to make it clear that I really don't have any money right now!)

I/my parents simply cannot afford to start a new treatment, even with a half refund from this current orthodontist. The invisalign cost about $6,000, and my upper teeth are still no where near perfect. Only the back teeth have been fixed, and the most severe problems: my front teeth and my bite, have yet to be corrected (if they ever are). It wouldn't be cheap to start over somewhere else. And I live in a little town no one's really heard of in northern Ohio. There's not many orthodontists around here, and I wouldn't doubt that if there are, they're just as bad as my current one. :/

We got the Invisalign when we could afford it, but there's no way it's possible to spend thousands of dollars AGAIN now. The timing is too horrible.

Thank you for trying to hep, though. This whole ordeal just makes me so sad. And I guess I'm answering my own question about what to do... I don't really think there is anything I CAN do about it besides just tough it out, ugh.

Featheryy1221
Posts: 474
Joined: Sun Sep 01, 2013 8:12 am

Re: I want to give up! (story included)

#4 Post by Featheryy1221 »

I personally wouldn't continue with an office that doesn't seem like they know what they're doing, but that's just me.

As for the employees being rude, you'll have that on occasion anywhere you go. Unfortunately some people hate their jobs and are negative towards everyone. Should they be like that? No! Definitely not. But sadly, that's how it sometimes is. Not saying its right, by any means at all and they should act professionally, but it sounds like they don't care. I'm wondering if maybe they are still dealing with this whole having a new boss thing. They could not get along with him themselves, thus causing them to be rude to you, or have other personal things going on in their life.

Regardless I am very sorry they are treating you this way. It's really unacceptable. And I'm sorry you are dealing with a difficult financial situation in regards to your family.

You should know though, that you are not stuck and that you can always stop treatment and continue it at a later time when you can afford it on your own. I personally would probably go that route.
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Estimated treatment time: 18 months. (6 months- expander, 1 year- braces)
Bonded Rapid Palatal Expander: 10/1/13 - 3/31/14
Upper and Lower Metal Braces: 4/22/14 - 7/14/15
Total treatment time: 21 months

TheProfessor
Posts: 441
Joined: Thu Jun 19, 2014 9:03 pm

Re: I want to give up! (story included)

#5 Post by TheProfessor »

I get the money and small town issues, that's why I'm a 40 year old brace face who waited a long time to be in the position to fix my teeth. Feathery is probably right on the money with the staff also needing to adjust to a new situation and boss.

Have you sat down with the ortho and your parents to discuss what is going on and your concerns? Remember that regardless of what happened to the original ortho, you are still paying customers and you have a right to be taken seriously. Perhaps you can tell them that you want to schedule a meeting with the ortho- that way it won't be a rushed conversation while you are sitting in the chair and he's trying to escape to the next patient. If you can't get a satisfactory plan of action out of him, then you will have to decide if it is worth it to continue down an uncertain path or write off the money that was already spent and wait until you finish school and have a great job to find a good ortho and finish your treatment. In the grand scheme of things, 8 years is not that long (although I know it seems like forever at your age).
Braces installed on March 25, 2014: Damon clears on top and metal on bottom.
I had braces for 25 months!

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Image

lauraes
Posts: 5
Joined: Sun Jan 25, 2015 12:24 pm

Re: I want to give up! (story included)

#6 Post by lauraes »

Thanks...I have an appointment tomorrow so I'll see how things go then... If I get told I still just need to wear the aligners for 3+ weeks each, when that's clearly not doing me any good after this much time of doing that, I'll get my mom to have a talk with them because theyre so rude to me...maybe having an adult speak to them will help :/ . My parents already know about the situation and they're very displeased.

lauraes
Posts: 5
Joined: Sun Jan 25, 2015 12:24 pm

Re: I want to give up! (story included)

#7 Post by lauraes »

Okay...well..I just left my appointment...
Turns out my aligners weren't fitting right because THEY FORGOT TO CUT THEM OUT. They seriously forgot to cut them out around the hooks before giving me the aligners and making me wear them for 3 weeks. So now I have to wear them for another 3 weeks-thats 6 weeks for ONE aligner! And to think they really blamed the bad fit on me not wearing them enough...ugh. Now I have pain around where the hook is because the aligner is just now covering them after how many weeks/months?
And they made me restart wearing the rubber bands
This is probably the 4th time now I've had to quit and restart them. These guys have no idea what they're doing.

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