I have a few things to report--
First my teeth must be on the move again--the elastics that I have now have rarely been an issue because they are way further back. But they're bugging me now. They just seem really tight, and are kind of beginning to rub. Not too bad, but considering I have had few problems with these.... I have Dolphin (also come in Angelfish), and I found out that their records say I have Shark, when I went in to get a new supply yesterday. Um nope--but I guess that's what will be next...He had said he was giving me heavier elastics at the last adjustment, and then changed his mind in the middle of the appt.. It must not have been changed in my record.
OK, so I finally had a talk with the office manager. It wasn't very easy. I asked for a different assistant--I just said that I thought there was a generation gap between us, and that I would prefer someone older and more mature... She signed me up with the coolest assistant in the office--it's like a HUGE weight has been lifted off of me. I mean my self esteem was really circling the toilet, and I just couldn't figure out why the assistant was always so damn rude to me..I saw her yesterday (long story, but their office has been collecting much needed school supples--my family is full of school teachers, and I know the need is great. So, I've had my friends and co-workers collecting...and I went in to drop them off...that's when I saw "super b*tch...) I can't even stand to see her face--really, that's honestly how bad it's been...
Then the big one--I, more tactfully than usual
, told them that the office seems to run hot and cold as far as friendliness. I gave her personal examples. I told her that sometimes they are more friendly to me at McDonald's. (Actually they are always nice to me at McDonald's...)
And guess what she said!!! The whole office just got back from a 4-day workshop on improving their patient relationship skills, and to point out areas where their office may be lacking. And apparently all of them just looked at each other and said basically "OMG, that's us!"...They realized that they really have lost that "lovin feeling", she said. She said she really didn't want to make excuses, but that they lost a really good assistant last June, and haven't found a suitable one since. So, for months, everyone has been totally overworked. And I told her--well, you know, that's almost since I got braces...
I think she was more able to see things from my perspective.
Anyway, she thanked me and double thanked me for my input, and said that the timing couldn't have been better! She said that very rarely will someone honestly let them know how they are doing. They will either say nothing, or call and complain about their bill, and then tell them that their office is trash. (After years of experience dealing with patients who are angry about even a $12 balance because their condition isn't at 100% yet, I really can't even imagine what she goes through..)
Sooooo, in addition, the PR person called today and is sending our office a gift for the school donations!!!
I'm thinking and hoping things will be getting much better!!!
sounds like everything is going along nicely 
!!!!
)
)....
it will all be worth it in the longrun which is what i keep trying to tell myself! 
--I'm going to have to go back and look at your posts again--brb!
